“I wanted to write you and let you know that Lisa has done an amazing job helping me since my arrival in Wellington.  She has really gone above and beyond her obligation, most importantly to me by helping me to search for my pup on Friday evening when she jumped the fence and disappeared.  Lisa drove to Petone and scoured the streets looking for NJ.  Thankfully NJ was returned to me on Saturday morning.  I am so overwhelmed by Lisa’s kindness too.  You have a gem of an employee in her.  :)”